TERMS OF SERVICE

“Company Data”
 

Twoheadsmorebrands©
Located at: Stenebrug 55, 9400 Ninove / Belgium.
Btw/Vat: BE0793.317.597
Phone: +32 493 07 96 51
Mail: twoheadsmorebrands@gmail.com
 

Article 1: General provisions
 

The e-commerce website twoheadsmorebrands.com offers its customers the opportunity to purchase the products from its webshop online. These Terms and Conditions (“Terms”) apply to any order placed by a visitor to this e-commerce website (“Customer”). When placing an order via the webshop Twoheadsmore.com, the Customer must expressly accept these Terms and Conditions, by which he agrees to the applicability of these Terms and Conditions, to the exclusion of all other terms and conditions. Additional conditions of the Customer are excluded, unless they have been accepted in advance, in writing and expressly by twoheadsmorebrands.com.
 

Article 2: Price
 

All stated prices are expressed in EURO, always including VAT and all other taxes or duties to be paid by the Customer. If delivery, reservation or administration costs are charged, this will be stated separately. All items are shipped by Twoheadsmorebrands.com, pick up on site is not possible. Costs will be charged for this shipment. These are listed in the checkout process.
The quotation only relates to the articles as described verbatim. The attached photos are decorative and may contain elements that are not included in the price.
 

Article 3: Offer
 

Despite the fact that the online catalog and the e-commerce website have been compiled with the utmost care, it is still possible that the information provided is incomplete, contains material errors or is not up-to-date. Obvious mistakes or errors in the offer do not bind Twoheadsmorebrands.com. Twoheadsmorebrands.com is only held to an obligation of means with regard to the correctness and completeness of the information provided. Twoheadsmorebrands.com is in no way liable in the event of manifest material errors, typesetting or printing errors.
 

Article 4: Online Purchases
 

The ordering procedure is as follows: the Customer places items in his/her shopping cart, then the Customer clicks through to ‘checkout’ where an overview of the shopping cart is displayed. The Customer must then log in or register with a new customer profile. The confirmation is made via the e-mail address provided by the Customer. After that, the customer chooses the shipping option and the payment option. Finally, the Customer accepts the General Terms and Conditions (this document) and the sales contract is concluded.
 

Article 5:Delivery and performance of the agreement
 

Articles ordered through this webshop are delivered in Belgium and the Netherlands. Delivery takes place by PostNL, bPost, DHL, DPD or another parcel service and the Customer pays additional costs for this, as stated in the ordering procedure. Unless otherwise agreed or expressly stated otherwise, the goods will be delivered to the place of residence of the Customer within 7 days of receipt of the order. As standard you can assume a super fast delivery time at Twoheadsmorebrands. Orders placed on a working day before 4.30 pm will normally be delivered the next working day. The Customer must immediately report any visible damage and/or qualitative shortcoming of an item or other shortcoming in the delivery to Twoheadsmorebrands.com. The risk of loss or damage passes to the Customer as soon as he (or a third party designated by him, who is not the carrier) has acquired physical possession of the goods. However, the risk is already transferred to the Customer upon delivery to the carrier, if the carrier has been instructed by the Customer to transport the goods and this choice was not offered by twoheadsmorebrands.com.
 

Article 6: Retention of title

 

The delivered items remain the exclusive property of Twoheadsmorebrands.com until full payment by the Customer. The Customer undertakes, if necessary, to inform third parties, e.g. to anyone who would seize the not yet fully paid items.
 

Article 7:Right of withdrawal

 

The provisions of this article only apply to Customers who purchase articles online from Twoheadsmorebrands in their capacity as consumers.
 

The Customer has the right to withdraw from the agreement within a period of 14 calendar days without giving reasons.
 

The withdrawal period expires 14 calendar days after the day on which the Customer or a third party designated by the Customer, who is not the carrier, acquires physical possession of the good.
 

To exercise the right of withdrawal, the Customer must inform Twoheadsmorebrands by e-mail addressed to the customer service or by registered letter to the following address: Stenebrug 55, 9400 Ninove of its decision to withdraw from the agreement by means of an unequivocal statement. The Customer can use the attached model withdrawal form for this, but is not obliged to do so.
 

To comply with the withdrawal period, the Customer must send his communication concerning his exercise of the right of withdrawal before the withdrawal period has expired.
 

The Customer must return or hand over the goods to Twoheadsmorebrands, Stenebrug 55 , 9402 Ninove, without delay, but in any case no later than 14 calendar days after the day on which it communicated its decision to withdraw from the agreement to Twoheadsmorebrands. The Customer is on time if he sends back the goods before the period of 14 calendar days has expired.
 

The direct costs of returning the goods are borne by the Customer.
 

If the returned product has been diminished in value in any way, Twoheadsmorebrands reserves the right to hold the customer liable and claim damages for any diminished value of the goods resulting from the use of the goods by the customer beyond than necessary for the nature, characteristics and operation of the goods. Only items that are in the original packaging, together with all accessories, instructions for use and invoice or proof of purchase can be taken back.
 

If the Customer cancels the agreement, Twoheadsmorebrands will refund all payments received from the Customer up to that point, including the standard delivery costs, to the Customer within a maximum of 14 calendar days after Twoheadsmorebrands has been informed of the Customer’s decision to cancel the agreement. dissolve. . withdrawn. For sales agreements, Twoheadsmorebrands may withhold reimbursement until it has physically received all goods back, or until Customer has demonstrated that it has returned the goods, whichever is the earliest.
 

Any additional costs resulting from the choice of the Customer for a different method of delivery than the cheapest standard delivery offered by Twoheadsmorebrands will not be refunded.
 

Twoheadsmorebrands will refund the Customer by bank transfer, unless the Customer has expressly agreed otherwise; in any event, the Customer will not be charged any fees for such reimbursement.
 

Article 8: Guarantee

 

Under the law of 21 September 2004 on consumer protection in the sale of consumer goods, consumers have legal rights. This legal guarantee applies from the date of delivery to the first owner. Any commercial guarantees do not affect these rights. To invoke the warranty, the Customer must be able to present proof of purchase. Customers are advised to keep the original packaging of the goods. For items purchased online and delivered to the customer’s home, the customer must contact Twoheadsmorebrands Customer Service and return the item to Twoheadsmorebrands at their expense. If a defect is detected, the Customer must inform Twoheadsmorebrands of this as soon as possible. Any defect must in any case be reported by the Customer within a period of 2 months after its discovery. After that, any right to repair or replacement will lapse. The (commercial and/or legal) guarantee never applies to defects that arise as a result of accidents, neglect, falls, use of the article contrary to the purpose for which it was designed, non-compliance with the instructions for use or manual , adjustments or changes to the article, heavy-handed use, poor maintenance or any other abnormal or incorrect use.
Defects that manifest themselves after a period of 6 months following the date of purchase, if applicable delivery, are deemed not to be hidden defects, subject to evidence to the contrary by the Customer.
 

Article 9: Customer Service

 

The customer service of Twoheadsmorebrands.com can be reached via telephone number +32 493 07 96 51, via e-mail at twoheadsmorebrands@gmail.com or by post to Stenebrug 55, 9400 Ninove, Belgium. Any complaints can be directed to this.
 

Article 10: Penalties for non-payments

 

Without prejudice to the exercise of other rights that twoheadsmorebrands.com has, in the event of non-payment or late payment from the date of the default, the Customer owes interest of 10% per year on the unpaid amount by operation of law and without notice. In addition, the Customer is legally and without notice liable to pay a fixed compensation of 10% on the amount concerned, with a minimum of 25 euros per invoice.
 

Without prejudice to the foregoing, Twoheadsmorebrands.com reserves the right to take back the not (fully) paid items.
 

Article 11: Violation of validity – non-renunciation

 

If any provision of these Terms is declared invalid, illegal or void, this will not in any way affect the validity, legality and applicability of the other provisions.

The failure at any time by Twoheadsmorebrands.com to enforce any of the rights set forth in these Terms, or to exercise any right thereof, shall never be construed as a waiver of such provision and shall never affect the validity of such rights. affect.

Article 12: Change conditions

 

These Terms and Conditions are supplemented by other terms and conditions to which explicit reference is made, and the general terms and conditions of sale of Twoheadsmorebrands.com. In case of contradiction, these Terms and Conditions will prevail.
 

Article 13: Proof

 

The Customer accepts that electronic communications and back-ups can serve as evidence.
 

Article 14: Applicable Law – Disputes

 

Belgian law applies, with the exception of the provisions of private international law regarding applicable law.
 

The courts of the Consumer’s place of residence are competent in legal disputes. The Consumer can also turn to the ODR platform (http://ec.europa.eu/consumers/odr/).
 

Article 15: E-Invoice

 

Because we take the environment into account, invoicing is done electronically by e-mail only. This e-mail also serves as proof of purchase of the purchased item. If the Customer wishes a paper copy of the invoice, this is always possible by sending an email to twoheadsmorebrands@gmail.com.